In the US, and EU - your custom print is rolled up safely. Depending on the number of prints you order, it may or may not come with kraft paper protecting it and for easy removal from the tube. It comes in a sturdy shipping tube with plastic end caps, taped up, to provide the best possible protection during transit.
In the AU and CA - your custom print may be rolled up in a tube or it may ship flat, depending on the provider that we work with to fulfill your order.
For framed orders, orders ship in a framed box.
If you have any questions or concerns, feel free to reach our help team.