If you did not receive your tracking link, please get in touch with us let us know any of the following information to help locate it further - the more information you provide us, the better we can help you figure out where your package is.

  1. Your order number (if you have it)
  2. The e-mail you used to purchase the order
  3. The name your package was addressed to
  4. The shipping address you used in association with this order
  5. The date or time you placed your order
  6. What the contents of the order were (Star Map, City Map, and of what location?)

Once we have some or all of this information, we can do a better job of tracking down the package and provide you with a tracking link, estimated delivery date, or order status.

Thank you!

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