While we do our best to get all our packages ready and shipped, unfortunately, it is not Craft & Oak's responsibility to ensure that your package arrives in time for an occasion. We are dedicated and committed to getting you your order in a timely manner as described in our terms and service and shipping times article, and would rather the package get to you safely and in one piece rather than rushing the process it takes to quality check and safely package each custom item.

Sometimes delays will happen in either processing or shipping, and the majority of the time we are able to deliver packages that are aligned with our estimated shipping times. 

Attached is our article for shipping times: http://help.craftoak.com/shipping/shipping-times-and-delivery

Thank you!

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